Frequently Asked Questions
Do you have questions before or during your stay? On this page we try to answer all your questions about our hotel.
Hotel General
What are the check in and check out times during my stay?
Check-in is from 2:00 PM for all reservations made directly through our websites. For all other booking channels, check-in is from 3:00 PM. Check-out is available for everyone until 11:00 AM.
Until what time is the hotel reception open?
The hotel reception is open 24/7, which means that there will always be someone there to welcome you, regardless of your time of arrival.
Are pets allowed at the hotel?
Only certified assistance dogs are welcome in our hotel. Unfortunately, we cannot allow other pets.
Is smoking allowed in the hotel?
The hotel is completely non-smoking. That means no smoking in the hotel, rooms, balcony and other public areas.
What payment methods are accepted?
At the reception we accept the following payment methods: pin (contactless) or by credit card. Payment with cash is not possible.
Is luggage storage available?
Yes, luggage storage is available free of charge if you wish to leave your luggage at the hotel before check-in or after check-out.
Is the hotel wheelchair accessible?
The hotel does not have specific wheelchair-accessible rooms, but for wheelchair-accessible rooms, please contact reception for availability and options.
I am not yet 18 years old, can I stay in the hotel?
It is allowed when the parents have signed a written statement. We also ask for a copy of the passport of all underage guests, in case there is no adult present.
What is the reason you have to give your credit card?
To guarantee your reservation before arrival, the amount on your credit card will be authorized at noon on the day before your arrival. At check-in you can pay with another payment card, the authorization taken earlier will be cancelled.
How can I change or cancel my reservation?
You can change or cancel your reservation by contacting the booking channel where you made your reservation. Please check your personal reservation confirmation for the specific cancellation policy.
Restaurant
Breakfast is not included in the reservation, can we still use breakfast?
Yes, it is certainly possible to make use of the breakfast. Please call the hotel to change your reservation.
Does the hotel have a restaurant?
No, Amrâth Apart-Hotel Schiphol Badhoevedorp doesn't have a restaurant. But we do have a Food Market in the central part of the hotel where you can go day and night for breakfast, lunch and dinner.
Car, bicycle and public transport
Does the hotel have its own parking lot?
The hotel has a private car park with 88 parking spaces with electric charging stations. Parking in the hotel's private car park is subject to a fee.
What parking options are available?
Based on availability on arrival you can use our paid parking, reservation is unfortunately not possible. If there is no availability in our own parking lot, we will refer you to one of the nearby parking lots.
Can I rent a bicycle during my stay?
Yes, you can rent a regular or an electric bike during your stay at our reception.
Is the hotel easily accessible by public transportation?
Amrâth Apart-Hotel Schiphol Badhoevedorp is easy to reach by public transport. The station is a 25-minute walk from the hotel and a 7-minute drive away.
Apartments & Studio's
What is included in the kitchenette in the room?
Each room is equipped with a kitchenette, including a refrigerator, microwave, and tableware.
Can I register my address at the hotel?
Yes, for stays of 4 months or longer, municipal registration at the hotel address is possible. Please ask at the reception for more details.